Privacy Policy

Last Updated: November 3, 2026

1. Introduction

This Privacy Policy explains how Muse-iris collects, uses, and protects personal information when you interact with our website and services. We are committed to safeguarding your privacy and ensuring transparency in our data handling practices.

2. Information We Collect

We collect the following types of information:

• Contact Information: Name, email address, and other details you provide when submitting inquiries or requests
• Technical Data: IP addresses, browser types, device information, and website usage patterns
• Communication Records: Correspondence related to service inquiries and project discussions
• Project Information: Details about production requirements you share with us

3. How We Use Your Information

We use collected information for the following purposes:

• Responding to service inquiries and providing project proposals
• Delivering requested production services
• Improving website functionality and user experience
• Analyzing website traffic and usage patterns
• Communicating about services, updates, and relevant information
• Complying with legal obligations

4. Legal Basis for Processing

We process personal data based on:

• Consent: When you voluntarily provide information through forms or communications
• Contractual Necessity: To fulfill service agreements and respond to inquiries
• Legitimate Interests: To improve services and maintain website security
• Legal Compliance: To meet regulatory requirements

5. Data Sharing and Disclosure

We do not sell personal information to third parties. We may share data only in these circumstances:

• With service providers who assist in business operations, bound by confidentiality agreements
• When required by law, legal process, or governmental request
• To protect our rights, property, or safety, or that of others
• With your explicit consent for specific purposes

6. Data Retention

We retain personal information only as long as necessary for the purposes outlined in this policy or as required by law. Once information is no longer needed, we securely delete or anonymize it.

7. Data Security

We implement appropriate technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. However, no transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Under applicable data protection laws, you have the right to:

• Access personal information we hold about you
• Request correction of inaccurate data
• Request deletion of your data in certain circumstances
• Object to processing of your personal information
• Request restriction of processing
• Data portability where technically feasible
• Withdraw consent at any time

To exercise these rights, contact us at [email protected].

9. Cookies and Tracking Technologies

Our website uses cookies and similar technologies. For detailed information about our cookie practices, please review our Cookies Policy.

10. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review their privacy policies before providing any personal information.

11. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware of such collection, we will delete the information promptly.

12. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post any modifications on this page with an updated revision date. Continued use of our website after changes indicates acceptance of the updated policy.

13. Contact Information

For questions, concerns, or requests regarding this Privacy Policy or our data practices, contact us at:

Muse-iris
47 Westbourne Terrace
London W2 3UL
United Kingdom
Email: [email protected]